The health & benefits market is struggling to drive true, meaningful consumer engagement. The average consumer interacts with their health plan an average of 1-2 times per year – and more than 40% have never taken the time to log on, dial in, subscribe, or download any content from their benefit providers.
However, consumer directed healthcare (CDH) account holders are different, for one very important reason – consumers pay attention to their money. CDH participants interact with their accounts an average of 10-50 times per year. Alegeus is focused on building a true “engagement engine” – designed to transform these more transactional interactions into opportunities that deliver incremental value, improve return on employer engagement investments, and improve satisfaction.
Join us as we explore strategies for turning consumer interactions into meaningful engagement.