Alegeus Launches Industry-First COBRA Online Open Enrollment Capability
Published on October 19th, 2022
Alegeus has announced the industry’s first comprehensive COBRA online open enrollment capability. Now included within the Alegeus WealthCare COBRA platform, the new capability greatly simplifies the complexity of open enrollment for participants and administrators.
As administrators enter the challenging and hectic open enrollment period, the need for automated processes is critical—especially when it comes to a complex and delicate area like COBRA. The Alegeus WealthCare COBRA platform empowers partners to fully administer open enrollment for qualified participants.
The new capability eliminates the need to manually track and manage COBRA open enrollment in disparate systems, a time-consuming process prone to human error. Moreover, it enables administrators to easily and cost-effectively configure open enrollment periods, ensuring COBRA participants receive information about upcoming plan years at the right time, regardless of when their qualifying event occurs.
“Open enrollment is an incredibly busy time for employers and administrators alike. With its game-changing new WealthCare COBRA capability, Alegeus has significantly eased pressures,” said Elaine Stephens, vice president, COBRA, National Benefit Services. “And we appreciate how closely Alegeus worked with us to build a solution that aligns with our needs.”
The new capabilities benefit participants as well, delivering a fully online “shopping cart”-style experience in which they can make enrollment decisions without having to navigate confusing instructions or dense packets of paper.
“COBRA has long been a time-consuming and complicated process, which is why we launched WealthCare COBRA last year,” said Mark Waterstraat, chief customer officer, Alegeus. “As the industry’s first fully cloud-native COBRA and direct-billing platform, it provides a seamless and integrated experience for employers and individuals in times of transition between employer-sponsored health benefits. With this latest online open enrollment capability, purpose-built in close collaboration with our partners, we’re providing even more flexibility and simplicity.”
About WealthCare COBRA
WealthCare COBRA is the industry’s first entirely cloud-native COBRA and direct-billing platform—empowering administrators to close administrative gaps and increase customer satisfaction. Fully-integrated print/fulfillment and payment processing capabilities reduce the need to engage third-party vendors or add staff for COBRA administration needs, reduce manual work requirements and allow administrators to improve operational efficiency and scalability.
With more than 25 years of growth and innovation, Alegeus is the market leader in SaaS-based healthcare payment solutions. Our highly flexible, white-label platform powers account-based benefit programs such as HSAs, FSAs, HRAs, COBRA, wellness incentives, lifestyle benefits and beyond. We deliver exceptional user experiences and differentiated capabilities that help our partners strengthen their product offerings, operate more efficiently, and unlock their full growth potential. Our partnerships with the industry’s leading health plans, third-party administrators, financial services and benefit solution providers give Alegeus unparalleled reach in the market, with access to more than 100 million commercially insured Americans. And our unique partnership model empowers our clients to achieve outsized results – growing their programs at a rate that is 3-4X the market, and with the highest net promoter scores (NPS) in the industry. We never compete with our clients in the market – we win when they win. Alegeus is headquartered in Waltham, Mass., with operations centers in Orlando and Bangalore, and a large remote workforce.