Alegeus Technologies Announces eClaims Manager to Automate Benefit Account Adjudication Processes and Improve the Participant Experience
Published on February 13th, 2014
Alegeus Technologies, the market leader in healthcare and benefit payments, today announced the release of eClaims Manager – new functionality within its benefit account administration and debit card processing platform that allows administrators to receive insurance carrier claim data feeds for use in automating claims adjudication and reimbursement processes.
By leveraging carrier claim data within their benefit account administration platform, administrators are in a position to create tremendous adjudication efficiencies and cost advantages for their business operations, while empowering participants to take control of their healthcare expenses.
Through pre-built integration between Alegeus and its claims partners, administrators can receive automated carrier claim data feeds directly into the Alegeus account administration system – which can then be used to auto-substantiate debit card transactions, as well as automate adjudication and reimbursement processes.
Additionally, administrators can make carrier claim data available for presentment via online participant portals – giving participants greater control over their healthcare expenses with the ability to view, manage, and make payments directly from their benefit accounts.
Integrating carrier claim data into the benefit administrators' workflow creates unprecedented efficiencies, reducing the time and resources required to substantiate card transactions and adjudicate claims,” said Tom Torre, Alegeus Chief Executive Officer. “From the participant’s perspective, having the ability to view, manage, and make payments directly from their benefit accounts is a very powerful next step in the consumer driven healthcare movement.
With more than 25 years of growth and innovation, Alegeus is the market leader in SaaS-based healthcare payment solutions. Our highly flexible, white-label platform powers account-based benefit programs such as HSAs, FSAs, HRAs, COBRA, wellness incentives, lifestyle benefits and beyond. We deliver exceptional user experiences and differentiated capabilities that help our partners strengthen their product offerings, operate more efficiently, and unlock their full growth potential. Our partnerships with the industry’s leading health plans, third-party administrators, financial services and benefit solution providers give Alegeus unparalleled reach in the market. And our unique partnership model empowers our clients to achieve outsized results – growing their programs at a rate that is 2-3X the market, and with the highest net promoter scores (NPS) in the industry. We never compete with our clients – we win when they win. Alegeus is headquartered in Waltham, Mass., with operations centers in Orlando and Bangalore, and a large remote workforce.