Flores Selects Alegeus to Deliver Superior Program Performance for Health Benefit Accounts
Published on January 24th, 2017
Alegeus, the market leader in consumer-directed healthcare (CDH) solutions, today announced that Flores & Associates, a national CDH administrator, has migrated to the Alegeus platform to power its account-based health benefit products. The Alegeus platform empowers Flores to deliver industry-leading service alongside the market’s most robust account and engagement capabilities, creating unique healthcare experiences and differentiated value for their customers.
Alegeus offers the industry’s most comprehensive CDH platform, which combines account-based solutions to help consumers save and pay for their care with HSAs, FSAs, HRAs, and more. It also provides engagement tools to empower consumers with meaningful support at critical “moments of truth” in their healthcare journey, helping them optimize their healthcare spending and maximize their healthcare savings.
Alegeus worked collaboratively with Flores, and its proprietary administration system, to customize an end-to-end solution and partnership that met their unique business needs. Because the Alegeus platform offers open architecture, a robust integration toolkit, and real-time APIs, Alegeus could seamlessly integrate Flores’ proprietary claims administration system with the Alegeus platform for HSA administration and debit card processing. This allows Flores to deliver a comprehensive CDH product and a seamless consumer experience across all account types and channels.
We are extremely pleased to have made the transition to the Alegeus platform. The thoughtful planning and teamwork associated with our transition has positioned Flores to deliver a more integrated and robust CDH solution to our clients,” said Mario Flores, CEO of Flores & Associates. “The very short implementation period ran very smoothly and in a manner that exceeded our expectations. The implementation team’s level of customer service, responsiveness and diligence are a testament to the quality of the team and leadership at Alegeus. We look forward to a long and successful partnership.
As with most conversions, Flores was sensitive to the implementation process – knowing that a migration of this size could have significant impact on both employers and participants,” said Steven Auerbach, Alegeus CEO. “In less than 60 days, we began rolling out the Alegeus solution with no down time for their 85,000 CDH customers. We are happy to be the partner that has positioned Flores for its next phase of growth.
According to a recent CNBC article, half of all employers may offer HSA-eligible health plans within two years, up from just 31 percent today. And, according to the 2016 Midyear Devenir HSA Research Report, HSA accounts increased 25 percent year-over-year and estimates that by the end of 2018, the HSA market will exceed $50 billion in assets being held over 27 million accounts. Now in partnership with Alegeus, Flores can fully scale to capture this market growth by delivering a best-in-class solution.
About Flores & Associates
Flores is a leading national administrator of tax advantaged consumer based reimbursement plans such as health and dependent care spending accounts (FSAs), health reimbursement arrangements (HRAs), health savings accounts (HSAs) and qualified transportation expenses (QTEs). Additionally, Flores handles COBRA administration and billing services for employers. Based in Charlotte, NC, Flores has emerged as the leader in this field through the use of innovative technology, dedicated professionals, and an uncompromising commitment to superior service.
With more than 25 years of growth and innovation, Alegeus is the market leader in SaaS-based healthcare payment solutions. Our highly flexible, white-label platform powers account-based benefit programs such as HSAs, FSAs, HRAs, COBRA, wellness incentives, lifestyle benefits and beyond. We deliver exceptional user experiences and differentiated capabilities that help our partners strengthen their product offerings, operate more efficiently, and unlock their full growth potential. Our partnerships with the industry’s leading health plans, third-party administrators, financial services and benefit solution providers give Alegeus unparalleled reach in the market, with access to more than 100 million commercially insured Americans. And our unique partnership model empowers our clients to achieve outsized results – growing their programs at a rate that is 3-4X the market, and with the highest net promoter scores (NPS) in the industry. We never compete with our clients in the market – we win when they win. Alegeus is headquartered in Waltham, Mass., with operations centers in Orlando and Bangalore, and a large remote workforce.