New research insights unveiled: Employer perspectives on TPA products, service & engagement strategies

When it comes to consumer directed healthcare (CDH) account products and services, what do employers really think about their TPA partners?

Mastercard engaged employers to talk about their current partnerships with TPAs, their opinions on product and service experiences, and their wants/needs for program education and enrollment support. They wanted to better understand how these employers currently work with TPAs and learn about the perceived opportunities to enhance the partnership to increase program results.

Join us for discussion of the resulting insights – what employers like, areas of opportunity, and strategies to consider going forward. We will also share insights from recent Alegeus consumer and employer preferences research. Attendees will leave with new ideas to strengthen relationships, deliver more value, and drive to the best outcomes.

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